Updated December 20, 2018
Information We Collect
We receive and store any information you knowingly provide to us. We do not collect any personal or billing information from you besides any data needed for the successful registration of an account. Through the registration process and/or through your account settings, we may collect the following Personal Information:
Essential account data for user
- Functional team/Role
Optional Account data for user
- Phone number
- Profile Picture
- Additional notification emails
If you use our SaaS application, we will need access to emails, phone calls and CRM data for specific teams using our application. This information could include, but is not limited to, the UserID associated with the user in email, calls, or CRM, an access token necessary to access that service and any non-billing information you have permitted the third party to share or made public in connection with the third party service. Connection data is processed in order to provide application connectivity which is part of the Service.
Online form, email or chat data
If you fill out an online form to subscribe to updates from us, you voluntarily supply us with contact and other information that we may retain for any communication with you. Data from these sources are processed in order to supply you with information that you request from us and may be used for direct marketing and analytic purposes. You will always have the option to “opt-out” of this communication by emailing . We will not contact you for promotional, marketing, or analytic purposes unless you fill out this online form and voluntarily provide us the requested information.
Support ticket data
When you submit a support ticket through our systems, we will collect company and contact data to record against your request. This is used by us in order to provide help to you in using the Services and to contact you about your request(s).
Information we automatically collect when you use our service
Whenever you interact with our Services, we automatically receive and record information on our servers from your browser or device, which may include your login username and access token, your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. Note that the access tokens or any such information is kept encrypted and never available to any usage except for administrators of our service.
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services—for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
The Customer Data may include:
- Job title
- Data such as emails, voice calls, documents and notes in connection with using your product or service and only in communication with you
- Any public information like LinkedIn or social media information
Sharing of Data
We may share your Personal Information with third parties as described in this section:
Information that’s been de-identified. We may de-identify your Personal Information so that you are not identified as an individual and use that information OR information at an aggregated level within our service to improve our service. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person.
Affiliated Businesses: We do not share any information with any affiliated businesses except for any aggregated information only.
Agents: We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
The application contains a browser extension made available through the Chrome (Google, Inc.) store. Chrome store may use your Google login information to allow the installation and usage of the extension. We do not keep any record of any information you provide to Google to get the extension. If this is not acceptable in your organization, we can provide alternate mechanisms to get this extension but it will not be as automatic as getting it from the Chrome store.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism, appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failures, and other factors, may compromise the security of user information at any time.
Access to Your Personal Information
Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:
- Functional team/Role
- Phone number
- Profile Picture
- Additional notification emails
The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at email@example.com.
Links to other Websites
The Services contain links to other websites, applications and content repositories which may be operated by other third parties. This may include carrying links to documents, images, audio clips and video files as they pertain to your usage of this information within your enterprise and any application/third party you are already using to store this information.
You can always decline to provide any information to us, but keep in mind some information may be needed to register with us and we may not be able to provide certain services to you.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us at firstname.lastname@example.org. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
Do Not Track
Children Personal Information
Since Tribyl is used by enterprise employees, we do not knowingly collect or solicit Personal Information or any data from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our policy. If we learn that we have collected Personal Information from a child under 13, we will delete that information as quickly as possible. If you have reason to believe a child under the age of 13 may have provided Personal Information to us, please contact us at email@example.com.
Your California Privacy Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at firstname.lastname@example.org.
Employee Access to Customer and Personal data
If you have any questions regarding this Policy or about the privacy practices at Tribyl please do not hesitate to contact us at or at
55 E 3rd Avenue